Policy

At Pro Stringer, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website.

1. Information Security

Your data security is our top priority. All personal information you provide is collected using secure, encrypted forms. Once submitted, your data is converted into a secure code that only Pro Stringer can decode and access.

We store your personal information on a secure server and treat it as strictly confidential. Importantly, we do not store any credit card or payment details. All payments are processed via a secure third-party payment gateway, which verifies transactions and prevents fraud. The only information passed to us is a secure, non-sensitive code once your transaction is approved.

2. Communication

We may use the contact information you provide (e.g., email or phone number) to get in touch regarding your order, service updates, or other relevant communications.

3. Data Collection and Usage

We may collect data on your browsing behavior while visiting our website. This includes:

  • The website or advertisement that referred you
  • Your general geographical location
  • Pages viewed on our site
  • Search terms used

This data is collected automatically and helps us improve your experience and the overall quality of our services.

4. Use of Cookies

Cookies are used to enhance your browsing experience and enable essential site features like maintaining items in your shopping cart. These small data files are sent to your browser and may be stored on your system.

Most browsers allow you to control cookie preferences. However, disabling cookies may prevent you from using certain features of our website, including the ability to make purchases.

5. Third-Party Disclosure

To process and fulfill your orders, we may share relevant personal information with trusted third parties such as:

  • Payment processors
  • Shipping and logistics providers

These partners are contractually required to treat your data as confidential and to comply with Australian consumer and data protection laws. We do not share your personal information with any third parties for marketing purposes.

6. Legal Requests

If required by law, we may disclose personal or user information to government authorities, law enforcement, or regulatory bodies as part of investigations into suspected illegal activities.

7. Policy Updates

We may update this Privacy Policy periodically. Please check this page regularly to stay informed about how we protect your data.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access the personal information we hold about you, please contact us in writing at the address provided on our website.

ModuleX-2, 4 or 6: what’s the difference?

Choose the frame support that suits your setup. The mounting system is separate from the tensioning machine: select only a configuration offered for your product and sport.

  • ModuleX-2 · side pull
    ModuleX-2 · side pull
  • ModuleX-6 · butt-cap pull
    ModuleX-6 · butt-cap pull
  • ModuleX-6 · frame support
    ModuleX-6 · frame support

Start with the support you need. The modular system allows compatible cross bars and supports to be added later. Changing from X4 or X6 to X2 requires the correct head support. Contact the team to confirm conversion parts.

  • ModuleX-2

    The lightest setup to travel with.

  • ModuleX-4

    Extra throat support for a steadier frame.

  • ModuleX-6

    Additional head and throat support.

Compare mounting systems
ConfigurationModuleX-2ModuleX-4ModuleX-6
Support points246
Frame supportMain racquet bars and head support.Adds a throat cross bar with two support swivels.Adds throat and head cross bars; supports butt-cap pull.
Best suited toTennis players who prioritise a compact setup.Players who want additional throat support.Tennis players looking for support at both ends of the frame.

ModuleX is compatible with CybeX and Platinum 3.0, not Platinum 1.0 or 2.0. For badminton and squash, ModuleX-6 is converted to a four-point configuration. Follow the guide for your racquet and use the required sport-specific clamps and adapters.

Watch setup guides →